Order Processing Time
Orders are processed within [1-3] business days (excluding weekends and holidays). You will receive a confirmation email with tracking
information once your order has shipped. Orders placed after [5pm EST] will be processed the next business day.
Domestic Shipping (United States)
Free Shipping
We offer free standard shipping on all orders over $49 within the contiguous United States.
PO Boxes and APO/FPO Addresses
We ship to PO boxes via USPS. For APO/FPO addresses, please allow additional delivery time.
Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
Shipping Restrictions
We currently ship only within the United States. We do not ship internationally at this time.
International Shipping
For international orders, delivery times vary by destination ([10-20] business days). Customers are responsible for any customs duties,
taxes, or import fees imposed by their country. These fees are not included in your purchase price.
Lost or Delayed Packages
If your package is lost in transit or delayed beyond the estimated delivery window, please contact us at [Your Email]. We will work with
the carrier to resolve the issue. We are not responsible for delays caused by weather, carrier backlogs, or other circumstances beyond
our control.
Incorrect Shipping Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly entered address. If
you notice an error, contact us immediately at hkgoldsource6@hotmail.com — we will do our best to update it before your order ships.
Questions?
For any shipping-related questions, reach out to us at hkgoldsource6@hotmail.com.
